Operating Terms & Fees of eXport
(effective January 1, 2024)

1. Scope of Service

   The eXport service includes the electronic Terminal Receipt (eTR) service XB version and the electronic Booking Confirmation Note (eBCN) service. The scope of service is as follows:

   Functions	Description
   eTR & eBCN Desktops	Proactive alert on pending containers Vessel schedule enquiry and container status enquiry System usage monitoring for eTR & eBCN Terminal announcements
   Vessel schedule enquiry	Estimated and actual arrival and departure times
   Container status enquiry	Track container movement status by booking number/ container number
   Receive and forward	Any recipient of an eTR or eBCN will receive the eTR/ eBCN immediately after the user forwards it
   Browsing	Extensive tables listing all the user's eTRs & eBCNs and their related data
   Searching	Advance search for a list of eTRs & eBCNs using multiple criteria: gate-in time, booking number, container number, liner, vessel, voyage and container status
   Printing *	Simultaneous multiple container processing when printing gate move records (for house bill or ocean bill collection) for multiple containers on the same web page
   Validation * (for freight forwarders)	Validation of house bill gate move record and to receive the eTR is automatic (No need to input the collection number)
   Submission of Return Declaration	Submit return declaration (weight & seal number)
   Facilitates closer liaison with business partners	View others' eTRs Auto-forward eTR when Laden In
   Inbound phone-based customer service	Priority over other users in terms of timing of handling of customer service phone calls
   Printing transaction report	Trucking companies+ can print transaction report of multiple eTRs being forwarded to their shipper customers for validation purpose
   Higher system performance	customized and streamlined interface faster data processing time

   * NOT applicable to hauliers or companies that transport containers by truck or barge
   + Applicable to hauliers or companies that transport containers by truck or barge

2. Fees & Payment Terms of eXport
   1. Shipper & Freight Forwarders:

      The service fee is HK$169 per month for every hundred end-to-end transactions. All the messages and functions related to the handling of the same export or import container is counted as one end-to-end transaction.

   2. Trucking Companies & Barge Operators:

      The service fee is HK$92 per month per truck/ barge. No charge for trucks or barges with less than 3 laden containers per month.

   3. Payment Terms:

      All containers appeared on the company's account in any particular month will be subject to the above pricing plan provided the user, at any time within that month, has used any eXport through OnePort.com and customer service.

   4. Other Charges

      For other charges, please click here.

3. Customer Service
   1. Users of the eXport/eTR XB are entitled to enjoy priority customer service.
4. Payment Method & Other Details
   1. Unless you have a special arrangement with OnePort Limited's sales department, you should follow 4.2.
   2. OnePort Limited will send a bill shortly after the end of each month for the services charges incurred in that month. The bill will be available in the system; user can download the bill through the system or email (consider a secondary or backup notification)
5. Other Terms:
   1. Membership Terms & Site Terms are all available on www.OnePort.com.
6. Remarks
   1. OnePort Limited may make changes to the above terms whenever it deems necessary, without notice.

(Last updated: October 27, 2025)